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Hertz Claim Management - Seems like they don't want to pay the claim
Hertz Claim Management - Seems like they don't want to pay the claim
Contacted 3 times, still no adjuster to review my car damage due to their customer backed into my parked car. Called immediately and created the "case number"; second time call to follow up and they said it was a Road side case number, so don't count. I asked the phone...
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1.0
#1101249
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their full of *** and eises is nothing but a scam/fraud company I will sue hertz as of today and making sure this goes viral and on mainstream. 4 months totaled vehicle and not one *** dollar sent better yet all the time and money waisted , *** these grimy sons of ***...
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1.0
#1083463
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After many phone calls to Hertz to follow up with my claim against other driver of Hertz Rental Car, I was advised that ESIS handled the insurance claims. Had I not persistently called ESIS to follow up they would not have realized that my husband and I were on the...
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1.0
I didn't like
  • Hertz and esis did not respond properly to my accident claim
#1032276
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Short Review on December 20, 2016

Hertz Claim Management
#976744
Using hertz company was bad experience and I do not plan on using the company again.
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Hertz Nissan Car Rental Review

Hertz Claim Management
#889289
2.7
Details
Got a 2016 Nissan Rogue ( do to my vehicle being repaired) and spent a hour cleaning the inside. Covered with think dust, muddy floors and dog hair everywhere!! The smell is outrageous! Will never do business here again!
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Billing Practices
Customer service
Insurance Quality
Price Affordability
Product or Service Quality
Value for money

Hertz Claim Management Claim Review

Hertz Claim Management
#744583
1.3
Details
Same bull. Today. Someone hit a parked car I rented. I got their info and insurance have it to hertz. Got this *** letter today. Hertz should fix this.
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Insurance Quality
Location
Product or Service Quality
My friend was hit and totaled on Jan 29th by a Hertz rental driver here from China. We called Hertz on the spot and they informed us it was covered by their insurance. A wrecker arrived and took the Hertz customer and driver away and left my friend sitting there in the...
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1.0
I didn't like
  • Inability to expedite accident claims quickly
#1003469
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My car was hit on december 11, 2016 by a hertz customer. That customer stated he would pay me in a few days and texted that he would send the money via walmart-to-walmart but of course he lied. I, then filed a claim with Hertz on december 17, 2016 and was informed that...
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1.0
#990871
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My car was hit by a Hertz vehicle driven by a Hertz employee. The employee was reckless driving while on the phone with employer (Hertz). I Filed a claim and after numerous calls and letter they promised to pay 100%. They are 100% at fault. Hertz sends me to ESIS. Esis...
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Anonymous
Kathy

I had a very similar experience. Avoid at all costs. They billed me for THEIR RENTAL while my car was being fixed when THEIR insured hit ME!It's infuriating.

SpeakOut1
Anonymous

ESIS and Hertz are crooks!

1.0
Park Ridge, New Jersey
I didn't like
  • Fraud irresponsible maliciousneglect rude crooks
#963895
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Similar experience - not only a Gold member but a 5-Star Gold Member for renting from Hertz so frequently and INCIDENT FREE! However when my last rental car, a bloody Prius wanna-be, was damaged by a hit and run while I was running errands in downtown Fredericksburg,...
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2.2
#955179
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Arrived in Miami around 10:30 pm on October 5th went to get the car we reserved at Hertz. There were 5 agents in the area for the rentals only 2 were with customers, they have the virtual agents available off to the side. there were 5 virtual machines with 2 that...
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I liked
  • Returns were easy
I didn't like
  • Condition of the cars they gave me
#955009
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Update added by user Oct 03 rental record 169810325 Original review posted by user Sep 29 I rented a car from Hertz in Des Moines and returned it without incident on 08/29/2016.On 09/29/2016 I received a letter from Viking Billing Company in Eden Prairie, MN stating...
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3.0
I didn't like
  • Bogus damage claim
#948478
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Hertz claims management has to be the worst people I have ever had the displeasure of dealing with. Non-responsive, rude, and failure to except responsibility for drivers actions. Insurance companies are ridiculous and money driven. Hertz is the Satan of insurance...
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#947867
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