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2 week rental car with Hertz. Unknowingly, park in a not allowed spot. Municipal police in Campinas, Sao Paolo, Brazil, towed vehicle to their yard. Tried to recover vehicle, pay the fee, and leave. But no way. Brazil laws only allow the owner of the vehicle to claim...
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1.0
Hortolandia, Sao Paulo
I didn't like
  • Uselness and rudeness of the claims management personal
#872699
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I rented a Hertz car on the 3rd of this month so I could get out to look at a car to buy. The young man in Sevierville was very nice but later that day I bought a car in Morristown TN. That is when it started down hill fast. First off the *** agent in Morristown didn't...
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1.0
Lakeview, Georgia
#787819
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I booked a one day rental, for FLL airport pickup, and selected a small car, about 38.00 per day. At check in, the agent offered an "upgrade" to a Mercedes for 50.00. Nice I thought. o.k. I declined saying that it seemed too good to be true and if I was late returning...
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#787292
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I was hit by a person driving a Hertz Rental Car. I was forced to rent a vehicle while my personal vehicle was being repaired. Hertz Company has given me the run around for the last five months. They are determined not to pay for the damages of my vehicle, or for the...
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Anonymous
Anonymous

That is interesting, I am experiencing the same right now. I was hit by a Hertz Rental Car driver. The Claims Management Department indicates that they have attempted to con...

I didn't like
  • Rudeness of the claims management personal
#786660
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Picked car up at Montclair, ca on Cental Av on Nov 20,2015, an accent , and returned Dec 8,2015 to same location, full tank of gas, no damage.gave them my card for any additional charges. They charged me $2400.00 SAYING THE CAR WAS RETURNED TO LAX TOWED AND KEYS MADE...
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#774719
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hello . i was study in flroida st augustine for 3 years and i was rent a car from hertz for months and i was paying be card and no one there told me about insurance damage and get accident and damage on car and then hertz send me pill for 2025 for the damage and i send...
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1.0
G, Al Jizah
#755246
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I am writing here my worst hertz rental experience at Houston Westin Memorial City office. First, the lady at the counter did not explain me that I will be charged extra on top of what State pay. She just offered a service, and I accepted it as long as insurance...
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I didn't like
  • It only deals with car accidents with rental car
#753116
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Hertz Claim Management Claim Review

Same bull. Today. Someone hit a parked car I rented. I got their info and insurance have it to hertz. Got this *** letter today. Hertz should fix this.
1.0
Details
Product or Service Quality
#744583
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Let me share my horrible experience with Hertz Oakland/San Francisco. I pre-paid a Toyota Corolla to rent for 2 weeks, original pick up location at SF airport. As the bart through the bay was closed on Monday (and I stayed at Berkeley) we wanted to modify our pick up...
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#695854
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Here I am complaining and claiming my Annoying experience in Hertz Detroit Metro airport office during my USA trip My rental record 582423774 total 8 days'rental and GPS ,should I be a good client for Hertz? Today early morning (about 5:30 in Nov.02 ) I drive the car...
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1.0
#554108
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