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My truck was legally parked on the side of a street when it was hit by a car owned by Hertz. The driver of the Hertz vehicle drove off. A police report was created which recommended the prosecution of the driver. Hertz was wholly uncooperative in providing information...
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#1146833
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Hertz Claim Management - Seems like they don't want to pay the claim
Hertz Claim Management - Seems like they don't want to pay the claim
Contacted 3 times, still no adjuster to review my car damage due to their customer backed into my parked car. Called immediately and created the "case number"; second time call to follow up and they said it was a Road side case number, so don't count. I asked the phone...
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1.0
#1101249
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their full of *** and eises is nothing but a scam/fraud company I will sue hertz as of today and making sure this goes viral and on mainstream. 4 months totaled vehicle and not one *** dollar sent better yet all the time and money waisted , *** these grimy sons of ***...
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1.0
#1083463
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After many phone calls to Hertz to follow up with my claim against other driver of Hertz Rental Car, I was advised that ESIS handled the insurance claims. Had I not persistently called ESIS to follow up they would not have realized that my husband and I were on the...
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1.0
I didn't like
  • Hertz and esis did not respond properly to my accident claim
#1032276
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My friend was hit and totaled on Jan 29th by a Hertz rental driver here from China. We called Hertz on the spot and they informed us it was covered by their insurance. A wrecker arrived and took the Hertz customer and driver away and left my friend sitting there in the...
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1.0
I didn't like
  • Inability to expedite accident claims quickly
#1003469
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My car was hit on december 11, 2016 by a hertz customer. That customer stated he would pay me in a few days and texted that he would send the money via walmart-to-walmart but of course he lied. I, then filed a claim with Hertz on december 17, 2016 and was informed that...
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1.0
#990871
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Short Review on December 20, 2016

Using hertz company was bad experience and I do not plan on using the company again.
#976744
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My car was hit by a Hertz vehicle driven by a Hertz employee. The employee was reckless driving while on the phone with employer (Hertz). I Filed a claim and after numerous calls and letter they promised to pay 100%. They are 100% at fault. Hertz sends me to ESIS. Esis...
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Anonymous
David

I am dealing with a similar issues. A hertz customer totalled my vehicle. So far it has been 8 months since the accident and the issue is still not resolved, and ESIS is refus...

Anonymous
FeLecia

I have had the same issue and something has to be done about this!!!!

1.0
Park Ridge, New Jersey
I didn't like
  • Fraud irresponsible maliciousneglect rude crooks
#963895
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Similar experience - not only a Gold member but a 5-Star Gold Member for renting from Hertz so frequently and INCIDENT FREE! However when my last rental car, a bloody Prius wanna-be, was damaged by a hit and run while I was running errands in downtown Fredericksburg,...
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2.7
#955179
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Arrived in Miami around 10:30 pm on October 5th went to get the car we reserved at Hertz. There were 5 agents in the area for the rentals only 2 were with customers, they have the virtual agents available off to the side. there were 5 virtual machines with 2 that...
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I liked
  • Returns were easy
I didn't like
  • Condition of the cars they gave me
#955009
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