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A Hertz renter backed up into us 9/20. Made claim 10/3 and the representative put down that "we backed up into them"! Adjuster closes case on 10/4 w/o calling us. We have a busted up car, they think its no biggy and claim dept won't change it in computer - we are...
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1.0
I didn't like
  • Rudeness of the claims management personal
#939496
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Hertz Claim Management - Totaled car
Hertz Claim Management - Totaled car
My car was parked on the side of the road, it was around 2:30 am on 9/11/2016 when my friend and I woke up to an interesting sound outside the house. I ran out front to find my car (fact from police report) 47ft from where I had parked it. A man driving a Hertz rental...
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1.0
I didn't like
  • Uselness and rudeness of the claims management personal
  • Rudeness of the claims management personal
#937204
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I was in my Chevy S10 driving in the left lane I was approaching a traffic light, which was green, (nobody was in front of me) a lady driving a Hertz vehicle attempted a left turn out of the center lane (which is not a turn lane) thereby turning in front of me. I hit...
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Anonymous
Anonymous

We were hit from behind by a hertz transporter. It's been 2 months we still waiting for repairs. They claim check was sent to another address and now more delays. File a com...

Anonymous
Anonymous

Update on my accident. Now Esis, which is a company that handles Hertz's claims or something, is trying to screw me over. They're saying there are 2 turn lanes at that interse...

1.8
#936871
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I rented the car from Hertz on August 28th, 2016 at Newark airport NJ for 9 days. When I went to the front desk they did all the paperwork and gave me the key for the rental and said to go. Before I took the car off the premises I checked all around, everything was ok....
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#928334
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I rented a car from Hertz in Des Moines and returned it without incident on 08/29/2016. O 09/29/2016 I received a letter from Viking Billing Company in Eden Prairie, MN stating that "I had either rented a vehicle from Hertz Corporation and returned it with damage or...
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#928092
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We rented a car in June 2016 at Belgium airport for a business trip. Some robbers broke into our car and stole our backpacks with laptops, earphones, ipads, etc. About 4,000 $ of electronics overall. We paid extras for the super coverage which was also covering the...
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1.5
Eureka Springs, Arkansas
#916632
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I will never get their service again, I returned the car two weeks ago and they are still charging my card for extra fees. I returned the car clean, full tank, and on time. I kept complaining about this and all they said they were going to look into that and at the end...
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1.0
I didn't like
  • Rudeness of the claims management personal
#881651
Reply to reviews
2 week rental car with Hertz. Unknowingly, park in a not allowed spot. Municipal police in Campinas, Sao Paolo, Brazil, towed vehicle to their yard. Tried to recover vehicle, pay the fee, and leave. But no way. Brazil laws only allow the owner of the vehicle to claim...
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1.0
Hortolandia, Sao Paulo
I didn't like
  • Uselness and rudeness of the claims management personal
#872699
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I rented a Hertz car on the 3rd of this month so I could get out to look at a car to buy. The young man in Sevierville was very nice but later that day I bought a car in Morristown TN. That is when it started down hill fast. First off the *** agent in Morristown didn't...
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1.0
Lakeview, Georgia
#787819
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I booked a one day rental, for FLL airport pickup, and selected a small car, about 38.00 per day. At check in, the agent offered an "upgrade" to a Mercedes for 50.00. Nice I thought. o.k. I declined saying that it seemed too good to be true and if I was late returning...
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#787292
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