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My truck was legally parked on the side of a street when it was hit by a car owned by Hertz. The driver of the Hertz vehicle drove off.

A police report was created which recommended the prosecution of the driver. Hertz was wholly uncooperative in providing information about the driver of their vehicle citing their privacy policy.

So, my car sustained $7000 in damage, covered by my insurance, but a significant depreciation in re-sale value and I'm out $500 deductible. Hertz is protecting a criminal instead of providing information to my insurance company so we can recoup damages.

Reason of review: Poor customer service.

Monetary Loss: $7000.

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